If you’re not completely satisfied with your purchase, you have 60 days from the date of receiving your order to try the product and decide if it’s right for you.
How to Return Your Order
All unopened items can be returned within 60 days for a full refund, minus any shipping fees. To receive a refund, you must send back all purchased items to our warehouse at:
19655 E 35th Dr #100, Aurora, CO 80011, USA
Please note that return shipping costs are not covered. As long as the package is sent within the 60-day period, we will process your refund once we receive your return.
Refund Process
Once we receive and inspect your returned items, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method within a few days. If your credit card has expired, your bank will automatically deposit the funds into your new card.
Important Return Conditions
Products must be in good condition, not physically damaged or broken.
All original accessories must be included in the return.
Partial refunds may apply if items show signs of use or damage.
Returns beyond 60 days from the delivery date will not be accepted.
Exchanges
Defective or damaged items can be exchanged for the same product. If you need a replacement, please contact customer support for instructions. Exchanges are only accepted within 60 days of delivery.
Steps to Get a Refund
Ensure your return falls within the 60-day period.
Send the items back to our warehouse at the provided address.
Once we receive the package, your refund will be processed, and you’ll receive an email confirmation.
If you need any assistance, our support team is here to help.